Effective Date: 1/3/2026
PondokKuih respects your privacy and is committed to protecting your personal data in accordance with Singapore’s Personal Data Protection Act (PDPA).
This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order.
When you place an order or contact us, we may collect:
Full name
Email address
Phone number
Delivery address
Billing details
Order history
IP address and website usage data
We only collect information necessary to process your orders and improve our services.
Your personal data may be used for:
Processing and fulfilling your orders
Delivery coordination
Customer service and support
Sending order confirmations and updates
Improving our website and services
Marketing communications (only if you opt in)
We do not sell or rent your personal data to third parties.
Payments are processed through secure third-party payment providers.
PondokKuih does not store your full credit card or payment details on our servers.
We may share your information with:
Delivery service providers
Payment processors
Website hosting providers
This is strictly for the purpose of fulfilling your order and operating our business.
We will not disclose your personal data unless required by law.
Our website may use cookies to:
Improve browsing experience
Remember shopping cart information
Analyse website traffic
You may disable cookies in your browser settings, but some features may not function properly.
We take reasonable security measures to protect your personal information from unauthorised access, misuse, or disclosure.
However, no online transmission is 100% secure, and we cannot guarantee absolute security.
Under Singapore’s PDPA, you have the right to:
Request access to your personal data
Request correction of inaccurate data
Withdraw consent for marketing communications
To do so, please contact us using the details below.
We retain personal data only for as long as necessary to:
Fulfil your orders
Comply with legal and accounting obligations
Resolve disputes
If you have any questions about this Privacy Policy or your personal data, please contact:
PondokKuih
Email: [Insert Email Address]
WhatsApp: +65 XXXX XXXX
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.
